Privacy Policy

Last Updated: December 4, 2025

IrishMathsTutor AI ("we," "our," or "us") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and Irish data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered tutoring platform.

By using IrishMathsTutor AI, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

Account Information: Full name, email address, password (encrypted), exam year, and maths level
Learning Preferences: Topics you're struggling with, learning goals, and study preferences
Payment Information: Processed securely through third-party payment providers (we do not store credit card details)
Communication Data: Messages you send us through contact forms or support requests

1.2 Information Collected Automatically

Session Data: Video and audio recordings of tutoring sessions, whiteboard content, AI-generated summaries and notes
Usage Data: Session duration, topics covered, practice questions attempted, progress tracking metrics
Technical Data: Device type, browser type, IP address, operating system, and connection information
Performance Data: Practice question accuracy, confidence level changes, and learning progress

1.3 Information We Do NOT Collect

We do not collect unnecessary personal data beyond what's required for the service
We do not track your activity outside of IrishMathsTutor AI
We do not sell your personal information to third parties

2. How We Use Your Information

We use your personal information for the following purposes:

Provide the Service: Deliver AI tutoring sessions, store session history, and generate personalized recommendations
Personalization: Adapt teaching methods to your learning style, remember which explanations work for you, and track your progress
Account Management: Create and maintain your account, process subscription payments, and communicate about your service
Improvement: Analyze usage patterns to improve platform performance and teaching quality (anonymized data only)
Support: Respond to your inquiries, troubleshoot technical issues, and provide customer service
Legal Compliance: Comply with legal obligations, enforce our terms of service, and protect user safety

Important: We do NOT use your session data to train our AI models. Your tutoring sessions remain private and are used solely for your personal learning.

3. Data Storage and Security

3.1 Where We Store Your Data

Your personal data is stored on secure servers within the European Union in compliance with GDPR requirements. We use industry-standard cloud hosting providers with robust security measures.

3.2 How We Protect Your Data

Encryption: All data transmission is encrypted using SSL/TLS protocols
Access Controls: Strict access controls ensure only authorized personnel can access user data
Password Security: Passwords are hashed and never stored in plain text
Regular Audits: We conduct regular security audits and vulnerability assessments
Secure Deletion: When data is deleted, it is permanently removed from our systems

3.3 Data Retention

Session Recordings: Automatically deleted after 12 months for privacy protection
Account Data: Retained while your account is active and for 30 days after cancellation
Progress Data: Retained to provide continuity in your learning journey
Payment Records: Kept for 7 years to comply with Irish tax and accounting requirements

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share your data in the following limited circumstances:

Service Providers: Third-party services that help us operate the platform (hosting, payment processing, analytics) under strict confidentiality agreements
Legal Requirements: If required by law, court order, or governmental authority
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred (you will be notified)
With Your Consent: When you explicitly authorize us to share information (e.g., sharing sessions with parents)

Student Privacy: Sessions are student-private by default. Parents do not have automatic access unless you choose to share specific sessions with them.

5. Your Rights Under GDPR

As a user in the European Union (including Ireland), you have the following rights regarding your personal data:

Right to Access: Request a copy of all personal data we hold about you
Right to Rectification: Correct any inaccurate or incomplete personal data
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data in certain circumstances
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to our processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
Right to Lodge a Complaint: File a complaint with the Irish Data Protection Commission

To exercise your rights, contact us at:

Email: [email protected]
We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform:

Types of Cookies We Use:

Essential Cookies: Required for the platform to function (login, session management)
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how users interact with the platform (anonymized)

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality.

7. Children's Privacy and Parental Consent

IrishMathsTutor AI is designed for Leaving Certificate students (typically ages 16-18). We take the privacy of minors seriously:

For students under 18, we may require parental or guardian consent during registration
Students control access to their session data; parents do not have automatic access
We comply with all applicable laws regarding the collection and use of information from minors
Parents can request access to, correction of, or deletion of their child's data by contacting us

8. Third-Party Services

IrishMathsTutor AI integrates with the following third-party services:

Payment Processors: Secure payment handling (e.g., Stripe) - they have their own privacy policies
Cloud Hosting: EU-based servers for data storage and platform operation
Desmos API: For graphing and function visualization during sessions
Wolfram Alpha API: For computational mathematics during tutoring

These services are bound by strict data processing agreements and do not have access to your personal information beyond what's necessary for their specific function.

9. International Data Transfers

Your personal data is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through:

Standard Contractual Clauses approved by the European Commission
Ensuring the recipient country has adequate data protection laws
Obtaining your explicit consent for the transfer

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

We will update the "Last Updated" date at the top of this page
We will notify you via email if there are significant changes
Continued use of the service after changes constitutes acceptance of the updated policy
You can review previous versions of this policy by contacting us

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

IrishMathsTutor AI
Data Protection Officer

Email: [email protected]
Support: [email protected]

We will respond to all requests within 30 days as required by GDPR.

Irish Data Protection Commission

If you're not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission at www.dataprotection.ie

Your Privacy Matters to Us

We are committed to protecting your personal data and being transparent about how we use it. Your trust is essential to our mission of making quality maths education accessible to every Irish student.